What is collected
A callback request includes your name, mobile number, town, preferred contact method and time, electricity units and selected system size. The estimate is saved with the enquiry. The landing page, referring website domain and any campaign labels may also be recorded to understand where enquiries come from.
What it is used for
The owner uses these details to respond to your enquiry, discuss suitability, arrange a site assessment, prepare a quotation and keep follow-up notes. The callback checkbox asks for permission to contact you about this request. It is not consent to unrelated marketing.
Storage and access
Enquiries are stored in the website’s server database on Cloudflare infrastructure provided through Sites. The lead inbox is restricted to the owner’s authorised sign-in. Browser alerts, if enabled by the owner, contain a generic new-enquiry message rather than your contact details.
Contact records and relevant notes are retained while the enquiry or customer relationship needs them. Archiving does not erase a record. You can request correction or deletion using the contact details below; some transaction records may need to be retained for applicable obligations.
Analytics and spam protection
The site counts page views, estimate views, PDF downloads and contact clicks without advertising cookies or cross-site tracking identifiers. Campaign context is kept in session storage for the current tab session. Browser Do Not Track and Global Privacy Control signals disable these anonymous event requests.
Short-lived rate-limit records use hashed network and phone identifiers to reduce spam. The form also contains an automated-spam trap. Raw network addresses are not saved in the lead database. Infrastructure providers may process technical request logs to operate the service.
WhatsApp, calls and PDF downloads
WhatsApp and email links open a draft containing your current estimate. Those services receive the message only when you choose to send it. A PDF can be generated without providing contact details. Browser storage is not used as the lead database.
Request a correction or deletion
Email arcsolar@gmail.com or call +91 86083 83040. Include your enquiry reference where available. Arc Solar may need to confirm that the request relates to you before changing or erasing personal data.